CBC 52 Secrets

Each week I'll use the concepts of the lesson to provide examples of employee behavior or attitude; one good, one needing improvement. The needing improvement example will be associated with "Tak" and the good example will be associated with "Tik". This will be a regular feature of our weekly blog. I invite you also to add some examples of behaviors or attitudes that might exemplify Tik and Tak that week. If you would prefer, you may submit these anonymously.

Sept 29th Week 1: Realize That Your Attitude Is Everything!

First, let's make things clear. A bad attitude is not the same as a bad day. Nor is it the same as an inadvertent or unintentional comment that "goes sour."

A bad attitude involves persistent negative or critical vibes that come out in tone (e.g., sarcasm, demeaning talk) or mannerisms (e.g., rolling one's eyes, inattentiveness). The attitude or manifested behavior dampens workplace morale and brings people down.

We all have times when life is hard and when times are bad. Situational negativity may not only be understandable but should result in co-worker empathy and supportiveness. On the other hand, even without provocation or reason, some people just ooze negatively and seem to walk under a persistent black cloud, where if anything can go wrong, it does. Think about that.

TIK & TAK
THE TAK ATTACK. Tak can find fault with anything and everything. Even if a new process has never been tried before, you can anticipate that Tak will point out all the possible drawbacks. Most of Tak's co-workers would prefer to avoid him.

DON'T BURST MY BUBBLE TIK. Tik has no choice but to work directly with Tak. He greets Tak each morning with a resounding, "Good morning! Let's see what great work we can do today!" or a similar positive acknowledgement accompanied by a sincere smile. His positive attitude is spreading and other co-workers are now less sensitive to Tak's negativity.

Additional Reading Material: Article 1, Article 2, Article 3, Article 4

1 comment:

Lorena said...

My first week was great. I think being positive helps a lot.